Welcome to phonesrefurb.com! Our commitment is to provide the best possible service and ensure a clear understanding of our Shipping & Delivery Policy for our customers.

Shipping Time:

We offer estimated delivery times for worldwide shipping.

• United Kingdom: 2-7 business days (£10 extra for faster shipping). All options are available on or before checkout.
• Asia, EU, America: 2-9 business days (£10 extra for faster shipping). All options are available on or before checkout.

Please note that these delivery times are estimated and not guaranteed. If you need more specific information, please contact us at [email protected].

Handling Time:

All orders are processed within 1-3 business days after payment processing time as stated and detailed in our payment policy page. The shipping estimate includes handling time. Once processed, you’ll receive a confirmation email with tracking details. Our handling time may be subject to payment clearance and payment confirmation.

All order handling and shipping time frame detailed below is and are subject to the selected payment method used during checkout. To avoid delays choose the best payment method that suit your needs.

Shipping Rates:

Shipping prices may be converted to local currency and displayed with the pounds symbol (£) for clarity.

Shipping Methods:

All items are delivered by DHL, UPS, ROYAL MAIL, YUNEXPRESS, DUTYFREE EXPRESS.

Where we ship from:
We source our products from multiple countries and reserve the right to ship orders from any location to best meet your needs. By purchasing from us, you acknowledge and agree to our shipping policies. All prices listed are final, no additional fees, duties, or taxes are required upon delivery. All shipments are sent on a Delivered Duty Paid (DDP) basis to the EU, USA, Canada, the UK, and worldwide.

Delay in transit by courier:
In the event of any delay in transit or courier shipping speed, the most accurate updates can be obtained by contacting us via our Contact Us page or by reaching out directly to the courier. Please note that Phonesrefurb has no control over transit times or delivery schedules once the shipment has been dispatched.

Custom Clearance and Notices
By shopping with us, you can assure that your item will be delivered at no cost to you, Phonesrefurb LTD/Phonesrefurb FZ LLC handles all clearance and DDP. This means delivery will be completed to your door step.

Tracking Your Order:

You can track your order by logging into your account and clicking on the tracking button. Alternatively, you can also track your order by clicking on the tracking link located in the footer of phonesrefurb.com.

Shipping Address:

Please ensure that your shipping address is valid and accurate. We cannot be held responsible for delivery delays or failures due to an incorrect or incomplete address. If your address is incorrect, contact us to rectify it. Please note that the courier may charge an additional fee to correct the address, which will be payable by the receiver. Phonesrefurb will not be responsible for such charges.

Countries We Do Not Ship To:

We do not ship to any country on the sanction list by relevant authorities.

Changes to this Policy:

Phonesrefurb may change the Shipping & Delivery Policy without notice. Your purchase is governed by the Policy in effect at transaction time. Save a copy for your records.

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at [email protected] or use our contact form here. Thank you for shopping with Phonesrefurb!