Welcome to phonesrefurb.com! Our commitment is to provide the best possible service and ensure a clear understanding of our Shipping & Delivery Policy for our customers.

Shipping Time:

We offer estimated delivery times for worldwide shipping.

• United Kingdom: 2-6 business days
• Asia, EU, America: 2-9 business days

Please note that these delivery times are estimated and not guaranteed. If you need more specific information, please contact us at info@phonesrefurb.com.

Handling Time:

All orders are processed within 1-3 business days after payment processing time as stated and detailed in our payment policy page. The shipping estimate includes handling time. Once processed, you’ll receive a confirmation email with tracking details. Our handling time may be subject to payment clearance and payment confirmation.

All order handling and shipping time frame detailed below is and are subject to the selected payment method used during checkout. To avoid delays choose the best payment method that suit your needs.

Shipping Rates:

Shipping prices may be converted to local currency and displayed with the pounds symbol (£) for clarity.

Shipping Methods:

All items are delivered by DHL, FEDEX, ROYAL MAIL, YUNEXPRESS, DUTYFREE EXPRESS and others.

Where we ship from:

We source our products from different countries and reserve the right to ship from any location to meet your needs. By Purchasing from us, you agree that you understand our shipping policies. You may be required to pay import charges, If you do, you may submit the receipt and we will determine a reimbursement fee up to 50% -80% ONLY. We will always do our best to assist with the import fee. Your delivery may take slightly longer due to our partnership with various shipping services to absorb import charges. Import TAX/VAT charges are solely the responsibility of the buyer. By purchasing from us you confirm that you have read and agreed to these conditions.

Delay in transit by courier:
In the event of any delay in transit or courier shipping speed, the most accurate updates can be obtained by contacting us via our Contact Us page or by reaching out directly to the courier. Please note that Phonesrefurb has no control over transit times or delivery schedules once the shipment has been dispatched.

Custom Clearance and Notices
By shopping with us, it is the buyer’s responsibility to verify any customs duties, taxes, or other fees with the relevant local authorities. In the event that your item is seized by customs, Phonesrefurb LTD / Phonesrefurb FZ LLC will not be held liable.

Tracking Your Order:

You can track your order by logging into your account and clicking on the tracking button. Alternatively, you can also track your order by clicking on the tracking link located in the footer of phonesrefurb.com.

Shipping Address:

Please ensure that your shipping address is valid and accurate. We cannot be held responsible for delivery delays or failures due to an incorrect or incomplete address. If your address is incorrect, contact us to rectify it. Please note that the courier may charge an additional fee to correct the address, which will be payable by the receiver. Phonesrefurb will not be responsible for such charges.

Countries We Do Not Ship To:

We do not ship to any country on the sanction list by relevant authorities.

Changes to this Policy:

Phonesrefurb may change the Shipping & Delivery Policy without notice. Your purchase is governed by the Policy in effect at transaction time. Save a copy for your records.

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at info@phonesrefurb.com or use our contact form here. Thank you for shopping with Phonesrefurb!