At https://phonesrefurb.com, our payment policy is as follows:
To ensure your safety and convenience during purchases, we offer multiple secure payment options at https://phonesrefurb.com.
We accept the following payment methods:
- Volt Payment (Secured, fast, and instant payment by bank)
- Paying with Debit or Credit Cards. All major Cards Accepted (Secured)
Payment Security
Our website is secured with SSL encryption. We take the security of your payment information seriously and follow industry standards, such as PCI-DSS, to ensure the safe handling of sensitive information like credit card numbers.
Order Processing
Orders will be processed and shipped upon receipt and approval of payment. We will notify you promptly if there are any delays or issues with payment processing.
Payment Confirmation & Verification:
Payment Terms for Different Methods:
Our PayPal Payment Terms: (Paypal may not be accepted at all times)
When using PayPal at checkout, your payment will undergo verification, which may take 1 to 3 business days. Keep in mind that occasionally PayPal may place payments on hold for up to 21 days, if payments are on hold, your order will not be shipped, this is to safeguard our business and paying customers. If you are not comfortable with this, Choose alternate payment options on checkout.
Attempting to open a dispute through PayPal may result in account termination on our platform. We adhere strictly to our terms and conditions, providing all customers the right to returns and refunds as outlined in these policies. Meeting these conditions is essential for eligibility for a refund.
In cases where your PayPal payment is temporarily on hold, we will still mark your order as processed. This step ensures efficient processing times and confirms receipt of your payment on our end. It’s crucial to understand that while payments may appear as completed on the customer’s side, on Phonesrefurb’s end, they may reflect as “Hold” or “Pending.”
Please be aware that if we haven’t received your payment, we are unable and will not proceed with shipping your order. It’s essential for the payment to be received and cleared on our end before initiating the shipping process.
Credit / Debit Card Payment Terms:
When paying via Credit or Debit card, the payment confirmation process typically takes 2 business days. While most banks instantly clear the payment, some may take up to 1 business day, and a few others could take up to 4 business days.
Please be assured that if your payment isn’t received, we won’t be able to ship your order.
Volt Payment Terms:
If you choose to pay using Volt, the payment confirmation will be completed within 3 business day.
Phonesrefurb has joined forces with Volt, a third-party payment provider, to introduce a convenient solution for instant bank transfers. When you place an order, you will be directed to Volt during the checkout process. Here, you can effortlessly make payments to Phonesrefurb directly from your preferred bank account without the need to disclose your bank details. This method is not only faster but also simpler and more secure.
With just a few taps, you can utilize Volt for payment without the necessity of registration or account creation, and rest assured that your personal information will not be retained. Volt, our instant bank transfer payment partner, is available for checkout in both the United Kingdom and Europe.
To use Volt as your payment method when placing an order, you’ll need a bank account and your banking provider’s app installed. The process is as follows:
- Add the desired items to your shopping cart.
- Opt for Instant Bank Transfer as your payment method at checkout.
- Confirm your order and click “Place Order.”
- Look for your bank and select it on Volt’s page. On mobile devices, you will be redirected to your banking app, while on desktop, scan the generated QR code to finalize the payment in your banking app.
- Authenticate the payment using your bank’s security measures.
- Confirm the payment to complete your order.
Upon confirmation of payment, you will be directed to the Phonesrefurb order confirmation page. While your payment is being processed, please refrain from closing the browser window.
If you encounter difficulties in confirming your payment, please be aware that your payment request will expire within 30 minutes, and your order will not be placed. To proceed with your order, return to the checkout and follow the provided steps.
It’s worth noting that depending on your bank, there might be limits set on your account, which could impact the success of the transaction. In certain regions, you may also be required to provide your IBAN or account details. For more information on this, we recommend reaching out to your bank.
For a detailed understanding of Volt’s Terms and Conditions, please visit the following link:
Link to Volt Terms and Conditions
If you decide to return an item, your refund will be processed once your return has been accepted. If you initially used Volt as your payment method, your refund will be swiftly transferred to the same bank you used for payment upon receiving the returned item. For further information, please refer to our returns and refunds page.
