Based on 483 reviews
77%
(371)
17%
(81)
0%
(2)
1%
(4)
5%
(25)
Excellent

Arrived sooner than the expected arrival date and time, works perfectly, excellent condition.

Hi there,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that your new Galaxy S23 Ultra is working perfectly and arrived sooner than expected. We strive to provide the best products and service to our customers, and we're glad to hear that we met your expectations. If you need any assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing our product!

Best,
Customer Service Team

Fantastic- Maya was a pleasure to deal with

I’m not used to buying phones on line and with the numbers of pitfalls using Internet websites I was very cautious.
Maya at this company was absolutely amazing. She answered various questions and had the patience of a saint.
I would recommend them and her in particular 100%. Thank you so much.

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a fantastic experience with us and that Maya was able to assist you in your purchase. We strive to provide excellent customer service and we are delighted that Maya was able to help ease any concerns you may have had. Thank you for recommending us and we hope you enjoy your new iPhone 15 Pro Max!

iPhone 15 Pro 128GB - Open Box - Natural Titanium (Refurbished - Like new)

Hi there! Thank you for leaving a review for our iPhone 15 Pro 128GB - Open Box in Natural Titanium. We're so glad to hear that you are satisfied with your purchase and that our refurbished product is like new. If you have any questions or concerns, please don't hesitate to reach out to us. Have a great day!

Amazing customer service and quick delivery

The purchased this laptop in order to do my uni work, all the other websites I looked at were far more expensive. I was a bit hesitant at first with purchasing on Phonesrefurb as it had mixed reviews but I took my chances and ordered, I’m so glad I did so. I did have an issue with payment but that was all sorted out thanks to Maya, she has great customer service. The laptop is in excellent condition only like a few faint scratches and runs smoothly. I will definitely be purchasing from them again when I need another device. Thank you so much Phonesrefurb I’m a happy customer! Pictures attached, I added protective covers so may look a bit weird.

Dear valued customer,

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with our customer service and that your laptop arrived quickly and in excellent condition. We understand that purchasing a refurbished device can be daunting, but we are glad to have earned your trust.

We are also happy to hear that you are satisfied with the quality of the laptop and that it is serving your needs for university work. We always strive to offer the best prices without compromising on quality. Thank you for choosing us as your go-to for refurbished devices.

We appreciate your feedback and look forward to serving you again in the future. Happy computing!

Best regards,
The Phonesrefurb team

My IPhone 15 pro max

I would honestly say I had not one issue with PHONESREFURB. I ordered my item and it was here with in the week. It was bought as pristine and it was exactly that. Thank you so much

Hi there! Thank you for your positive feedback on your purchase of the iPhone 15 Pro Max from PHONESREFURB. We are delighted to hear that you had a seamless experience and that your device arrived in pristine condition. Our team takes great care in ensuring our products meet the highest standards. Thank you for choosing us and we hope you enjoy your new phone!

Worthy upgrade from my birthday

I purchased this 16 plus and it arrived sealed as new (Completely brand new). I recommend shopping here, ontime delivery with the product being as good as advertised.

Good deal and price

Efficient delivery and the product is excellent.

Came as new

Listed item is pristine but it arrived with 0 count charge, sealed new. I highly recommend and I am happy with the deal.

Samsung s9 fe refurbished

Really pleased with my tablet, it stated it was refurbished but looking it over and how it arrived in factory wrapping it might even be brand new and at refurbished price, well happy 👍👍👍

Very impressed with seller and delivery too

Hi there! Thank you for leaving a review. We're so glad to hear that you're pleased with your refurbished Samsung Galaxy Tab S9 FE. We always strive to provide the best quality products at affordable prices. And we're happy to hear that our delivery and service met your expectations. If you have any further feedback or questions, please don't hesitate to reach out. Happy browsing! 😊

No problem

Happy with the deal

Thank you for your positive feedback! We're glad to hear that you're satisfied with your purchase. If you ever need any assistance, don't hesitate to reach out to us. Enjoy your new Galaxy Z Fold 6!

Buy this phone it worth it

Got thiis phone for my son and I was a bit worried at first coz I seen some bad reviews but everything was really good I can’t say anything bad had the phone for two weeks now and all is good

Hi there! Thank you so much for taking the time to leave a review for our iPhone 15 Plus. We're thrilled to hear that you and your son are enjoying the phone and that it's meeting your expectations. We always aim to provide top-notch products and services to our customers. If you ever need any assistance, please don't hesitate to reach out to us. Have a great day!

My 'New' S9 Fe Tablet

My Galaxy Tab S9 fe arrived totally undistinguishable from a brand new product, both from the packaging and the pristine condition of the tablet itself.
I can recommend this seller without hesitation. Why buy new when you can save a good few pounds by purchasing a product which to all intents and purposes is indeed brand new!?

Thank you for your kind words and for choosing our refurbished Galaxy Tab S9 FE! We are glad to hear that you are satisfied with the condition of the tablet and our packaging. It's our goal to provide our customers with high-quality products at a great value. We appreciate your recommendation and hope you continue to enjoy your 'new' tablet. Thank you for your support!

Good item

I ordered this for my sister, she is very happy with it.

Thank you for leaving a review! We're thrilled to hear that your sister is happy with her new iPhone 15 Plus. We take pride in providing high-quality refurbished products and we're glad it met your expectations. Thank you for choosing us. Have a great day!

Thank you phonesrefurbs

I've had my phone for 3weeks now, no complaints. I am recommending phonesrefurb.

Hi there, thank you for your kind words! We're glad to hear that you are satisfied with your refurbished iPhone 12 and that you are recommending us. We appreciate your support and hope to continue providing you with top-notch products and service. Thank you for choosing phonesrefurbs!

15 pro max

Worth my money, satisfied with the speed of delivery as the product arrived in 5 days, my son is very happy

Hi there, we're thrilled to hear that you and your son are happy with your purchase of the iPhone 15 Pro Max 256GB in Blue Titanium. We always strive to provide fast and efficient delivery, and we're glad that we could meet your expectations. Thank you for choosing our product and for taking the time to leave a review. Have a great day!

My recommendation goes here

Satisfied with the delivery time frame, arrived via dhl. Authentic product for a good price.

Thank you for your review and recommendation! We are happy to hear that you were satisfied with the delivery time and authenticity of our product. We strive to provide our customers with the best prices and service. Thank you for choosing our company. Enjoy your new Galaxy Z Fold 6!

All good

Effective communication, product condition is excellent.

Thank you for your kind words! We are happy to hear that you had a positive experience with our communication and that the product condition exceeded your expectations. We hope you continue to enjoy your refurbished PS5 gaming console with the DualSense controller. Have a great day!

Not shabby - Good looking product

Satisfied with my purchase, looks and feels new, controller was an issue but a replacement was sent.

Hi there! Thank you for taking the time to leave a review. We are glad to hear that you are satisfied with your purchase and that the console looks and feels new. We apologize for any issues with the controller, but we are happy to hear that a replacement was sent to resolve the issue. If you have any further concerns, please don't hesitate to reach out to us. Happy gaming!

Phone refurb - IPhone15 order.

Phone as advertised , lovely condition.
Very pleased with the mobile , timescale in waiting was long.

Dear valued customer,

Thank you for taking the time to leave a review. We are glad to hear that you are pleased with the condition of your refurbished iPhone 15 Pro Max 256GB in Blue Titanium. We apologize for any inconvenience caused by the longer wait time, but we assure you that it was necessary to ensure the device's high quality. We appreciate your patience and understanding.

If you have any further concerns or questions, please do not hesitate to reach out to our customer support team. We are always here to assist you.

Thank you for choosing our products.

Best regards,
Customer Service Team

Tab s9 fe

I recommend shopping here, I have received my purchase from phonesrefurb after 6days, just in time for my needs.

Overall a good one

Delivery was abit slow, the product is new itself and the support team via email is veey responsive.

I am a satisfied buyer

All good, delivery is excellent, not a single complain from start to delivery.

I order a refurbished item but I got a new item

I am surprised 😮 and shocked as to how they have done it. My galaxy tab s9 fe arrived as new.

This is the best purchase I have made in a long time, I and my partner are satisfied as we needed this for our studies.

16 pro max experience

1 word - Brilliant.
Ordered a 16 pro max and it came sealed in ita box.

review on hold

review on hold

Dear valued customer,

We apologize for the inconvenience and frustration you have experienced with your order. We understand your disappointment and we want to assure you that we take all customer feedback seriously.

We have looked into your order (#35199) and we see that there was a delay in the delivery of your iPhone 14 Pro. We apologize for this delay and we are working to resolve the issue as soon as possible.

We have also taken note of your concerns about the reviews on Trustpilot and we want to assure you that we are constantly working to improve our services and provide the best experience for our customers.

We appreciate your patience and understanding in this matter. We will be in touch with you to provide a resolution as soon as possible.

Thank you for choosing phonesrefurb.com.

Best regards,
The phonesrefurb team